Terms and Condition
Providing information to us is your choice and we ensure that privacy of all our members is maintained.
Terms & Condition
This deed is an electronic record under Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This deed does not require any physical or digital signature as this is a electronically generated record by a computer system.
Agreement to Use
Your use of www.rahoonline.com and all the web-pages, hyper-links, tools and services provided there under (hereinafter referred to as "Website" or "Rahoonline.com" which expression shall include and successor or replacement website) is governed by the following terms and conditions as applicable to the website ("User Agreement"). This User Agreement shall come into effect upon your each visit or usage of the website or upon your registration or upon you providing any information on the website. In this User Agreement, you are contracting with Aadhar Companies (Aadhar Companies is owner & operator of the url: "http://www.rahoonline.com") a Partnership Firm registered under the provisions of Indian Partnership Act, 1932 having its registered office at DRTC House, Behind Olympic Complex, Jodhpur – 342 001 Rajasthan (India), hereinafter referred to as "Merchant" which expression unless the context otherwise require shall mean and include its successors, liquidators and assigns.
For the purpose of the Agreement to use, Registered User / Visitor and wherever the context so require “You” shall mean any natural or legal person who has agreed to become a member of the website by providing Registration Data (as defined hereinafter) while registering on the website as Registered User of the website using the computer systems or who has used the website without becoming a Registered User, and, in both the cases, accepted this electronic version / electronic record of the User Agreement. A Registered User has allocated himself a unique identification user name ("User ID" and "Password") to become Registered User. The term and expression “You” shall unless the context otherwise require shall and include your legal heir, receivers, successors, liquidators and permitted assigns.
As a Registered User, this Agreement to use shall be effective and binding upon your 'acceptance'. 'Acceptance' shall mean your affirmative action in clicking on 'Join Rahoonline' box and/or on the 'continue button' and/or any affirmative action as provided on the registration page. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement, please do not click on the "Join Rahoonline" and on the "continue" button or any other button and do not seek to obtain access to or otherwise use the website.
Amendments to the Agreement to Use: This agreement to use can be amended by posting a revised version on the website at any time. The Merchant may amend this User Agreement at any time by posting a revised version on the website. The revised version of Agreement to Use will be effective at the time Merchant posts it on the website. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement to Use.
Storage of the information
Rahoonline.com uses your information to offer you the best possible shopping experience. We save your registration details which include the password provided by you. Your shipping, billing, tax registration, and other information pertaining to your sale or purchase transaction on the website, your usage behaviour of the website. Details of the computer system or computer network which you use to visit the website and undertake any activity on the website. Your session log information on our site which includes your navigation within the site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date and time of request , ID of computer etc. Email communication by any user or customer directly with rahoonline.com such as product enquiry, order and transaction related information, disputes or complaints etc. When you log in or register, you supply all information like with your email address and personal details and a password. This allows us to provide you access to your account on our website. Your transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by rahoonline.com but is held by our Payment Gateway partner. Our payment gateway partner ensures the highest standards of safety and security for your information.
Use of your information
We or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information. We may disclose your Personal Information to such extent as we may deem necessary.
We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behaviour at an aggregate level. We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
We may combine your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other users using our website to attempt to provide you with a better experience on our website.
You understand, agree and acknowledge that our collection, storage and processing of your Personal Information is for a lawful purpose connected with a function or activity of the Merchant Entities and its joint ventures. You further understand, agree and acknowledge that your Personal Information which is classified as sensitive personal information as per applicable laws is considered necessary for the Merchant to provide various services on its website to you and for your usage of the website and other services provided by Merchant in relation to the website.
Rahoonline.com may use various outside agencies (third party service providers) to make our website operate. For example, we may use third parties to host our website, operate various features made available on our website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our website.
Use of the website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872 and any other applicable law for this purpose. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 and any other applicable law for this purpose including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the website and shall not sell, purchase or bid for any items on the website. As a minor if you wish to purchase or sell an item on the website such purchase or sale may be made by your legal guardian or parents who have registered as users of the website. Merchant reserves the right to terminate your membership and refuse to provide you with access to the website if it is brought to Merchants notice or if it is discovered that you are under the age of 18 years or are otherwise "incompetent to contract". If you are registering as or on behalf of a business entity, you represent that you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.
Registered User Account And Registration Obligations
If you use the website as Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by website registration form or provided by you as a visitor or user of a third party site through which you access the website. If you provide any information that is untrue, inaccurate, not current or incomplete or Merchant has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Merchant has the right to indefinitely suspend or terminate or block access of your membership with the website and refuse to provide you with access to the website.
You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your information, in any media or medium now known or developed, produced, invented or used in future, with respect to your information.
No Warranty And Disclaimers
Merchant and its suppliers, affiliates and service providers provide the website and services on "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the website is at your risk.
Merchant, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the website or that the operation of the website will be error free and/or uninterrupted.
Without limiting other rights and remedies, Merchant may immediately remove your information or limit your activity or end your listing or immediately temporarily/indefinitely suspend or terminate or block your membership or warn other users of your actions and/or refuse to provide you with access to the website in the event, but not limited to:
# If you breach the Agreement to Use or any other terms or policies of the website;
# If your actions may cause legal liability for you, other users or Merchant.
Merchant may at any time at its sole discretion reinstate suspended users. Merchant reserves the right to recover any amounts due and owing by you to Merchant and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
Like many other transactional websites, we use "cookies" to improve your shopping experience and to save your time. Cookies are little tags that we placed inside your computer memory. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Please note that the cookies we use for our website or email campaigns do not store personally identifiable information about you or your finances.
You have full control regarding which of these emails you want to receive. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.
Deleting Your Information
If you wish to have the Personal Information that you have provided to us deleted, You can always contact us do so by sending a request via e-mail. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the website and your access to certain features of the website. We may not delete your information if we feel that we will need your information for future reference.
Changes In Policy
Limitation Of Liability
In no event shall Merchant or its affiliates and service providers be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the website, its services or this agreement (however arising, including negligence or under torts or under public policy).
In addition to any limitation of liability and various disclaimers provided elsewhere in this Agreement, Merchants entire liability and your sole and exclusive remedy in any circumstance is limited to the following:
If you are a buyer the Merchants entire liability and your sole and exclusive remedy in any circumstance is limited to exercise its reasonable efforts to enable you to get the refund of the product price from the seller on the website. Other than the aforesaid, Merchant shall have no liability to you. In accordance with our order cancellation & refund policy.
Charge Back: You cannot make request for charge back to your Credit Card or online payment gateway or Bank or any other institution from which you have made payment to us. In any case terms and conditions mentioned on our website & our product will supersede any other condition.
Indemnity: You shall fully indemnify, keep indemnified, defend and hold harmless Merchant and Merchants shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party.
General: None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and Merchants and you shall have no authority to bind Merchant in any manner whatsoever nor shall Merchant have any authority to bind you in any manner whatsoever. All the services provided by the Merchant shall be as independent contractor and on principal to principal basis.
If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
This Agreement sets forth the entire understanding and agreement between you and Merchant with respect to the subject matter hereof.
In Merchants sole discretion, Merchant may transfer its rights and obligations under this Agreement, assign this Agreement or novate this Agreement without your prior express consent. However, Merchant on reasonable efforts basis and if practicable may provide you with an advance intimation of any such acts.
This Agreement and all the rules and policies contained herein and any of your usage of website and your dealings with Merchant shall be governed and construed in accordance with the laws of India.
If any dispute arises between you and Merchant during your use of the website or your dealing with the Merchant in relation to any activity on the website, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and all the rules and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by Merchant. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The place of arbitration shall be Jodhpur, Rajasthan. Your obligations to pay the Payment Fees shall not be suspended during the arbitration proceedings.